Frequently Asked Questions (FAQ)

What is Neon Dream?

Neon Dream is a social web app that helps you connect with people in real life at your favorite venues.

How do I create an account?

Click "Get Started" and follow the sign-up process. You'll need a valid email and must be at least 18 years old.

Is my information private?

We take privacy seriously. Please see our Privacy Policy for details on how your data is handled.

How do I reset my password?

If you're having trouble signing in, use the "Forgot Password" link or contact support.

Can I delete my account?

Yes. Go to your profile settings and select "Delete Account." Your data will be removed from our servers.

What if I see inappropriate content or behavior?

You can report users or content directly in the app. Our team will review and take appropriate action.

Who can see my profile?

Your profile is visible to other users in the same venue or event, depending on your privacy settings.

How do I contact support?

Email us at support@neondream.com.